KEY ELEMENTS OF ACTIVE COMMUNICATION:
ACTIVE LISTENING: GIVE THE SPEAKER YOUR UNDIVIDED ATTENTION, AND MAKE SURE TO UNDERSTAND THEIR PERSPECTIVE.
CLARITY: BE CLEAR AND CONCISE IN YOUR MESSAGE, AVOIDING AMBIGUITY AND JARGON.
NON VERBAL CUES: PAY ATTENTION TO BODY LANGUAGE, FACIAL EXPRESSIONS AND TONE OF VOICE, AS THESE CAN CONVEY JUST AS MUCH INFORMATION AS SPOKEN WORDS.
EMPATHY: TRY TO UNDERSTAND AND ACKNOWLEDGE THE OTHER PERSON'S FEELINGS AND CONCERNS.
OPEN MINDEDNESS: BE WILLING TO CONSIDER DIFFERENT PERSPECTIVES AND OPINIONS.
BY INCORPORATING THESE ELEMENTS, YOU CAN IMPROVE YOUR COMMUNICATION SKILLS AND BUILD STRONGER RELATIONSHIPS WITH OTHERS.

Nice Program.
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