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Refund-Policy

Earning Radio Advertiser Refund Policy

Purpose:
This refund policy outlines the terms and conditions under which Earning Radio may issue refunds to advertisers.

Definitions:
"Advertiser" refers to the individual or business that has purchased advertising services from Earning Radio.
"Advertising Services" refers to the promotional services provided by Earning Radio, including but not limited to audio ads, sponsored content, and other promotional activities.

Refund Eligibility:
Cancellation Request: Advertisers may request a refund for unused advertising services prior to the scheduled start date of the campaign. Refunds will be issued for the full amount paid, minus any applicable administrative fees.
Technical Issues: If Earning Radio fails to deliver the advertised services due to technical issues, Advertiser may be eligible for a refund or rescheduling of the missed ads.
Unsatisfactory Performance: If Advertiser is not satisfied with the performance of the advertising campaign, Earning Radio will work with Advertiser to resolve the issue.

Refund Process:
Request for Refund: Advertiser must submit a written request for a refund, including the reason for the request and the amount being requested.
Review and Approval: Earning Radio will review the request and notify Advertiser of the outcome within 5-7 business days.
Refund Method: Refunds will be issued via the original payment method.

Exceptions:
Used Services: No refunds will be issued for advertising services that have already been delivered or are currently running.
Change of Mind: Refunds will not be issued for advertising services that are no longer wanted or needed due to a change of mind.
Deposited Date: Advertisers cannot request a refund if the deposited date exceeds 30 days.

Administrative Fees:
Earning Radio reserves the right to charge administrative fees for processing refunds, which will be deducted from the refund amount.


Contact Information:
For refund requests or inquiries, please contact Earning Radio at support@earningradio.com or desammediaworld@gmail.com.

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